Contact The Potter's Company
Reach out today to discuss your septic system design, installation, maintenance, or water treatment needs. We are here to help.
Dedicated Support & Service
Whether you are dealing with a sudden septic backup, planning a new residential build, or looking to upgrade your water treatment system, our expert team is ready to assist you.
We pride ourselves on responsive communication and transparent service. Reach out to our dedicated departments directly via email, or call our main office line for immediate assistance during business hours.
Direct Departments
- General Admin & Service admin@thepotterscompany.com
- Design & Engineering design@thepotterscompany.com
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Mailing Address
P.O. Box 291
Jefferson, Ohio 44047
Areas We Serve
Proudly providing expert septic and water treatment services throughout Northeast Ohio and Western Pennsylvania.
Trumbull County
Full-service design, installation, and ongoing health department compliant service contracts.
Geauga County
Expert septic maintenance, well pump repairs, and advanced water treatment solutions.
Cuyahoga County
Reliable residential and commercial wastewater management and emergency repairs.
Summit County
Comprehensive well systems, water recovery, and ongoing maintenance programs.
Questions About Working With Us
Quick answers to common questions about our service coverage, response times, and scheduling.
How quickly do you respond to service requests?
We prioritize communication. If you call during standard business hours (Mon-Fri, 8AM-5PM), you will reach our team directly. For forms and emails, we typically respond within the same business day.
What areas do you provide service in?
Our primary service areas include Northeast Ohio and Western Pennsylvania, heavily focusing on Trumbull, Geauga, Cuyahoga, and Summit counties. Contact us to verify coverage for your specific zip code.
How do I schedule a consultation for a new system?
The easiest way is to fill out the form on this page or call our office. A specialist will discuss your property's needs, pull any necessary local health data, and schedule an on-site evaluation.
Ready to get started?
Whether you need a brand-new design or a simple repair, our family-owned team is here to help. Contact us today.